SAP Knowledge Base Article - Public

3744454 - Missing error message (Initiate Onboarding Summary) after initiating Onboarding with incompleted data (Automatic Onboarding initiation) - Onboarding

Symptom

  • Missing error message (Initiate Onboarding Summary) when details are not completed after enabling automatic Onboarding initiation.
  • When a candidate is moved to the “Onboarding” status without completing all details on RCM side, the onboarding process is not initiated (as expected), but no warning is displayed for missing data.
  • For manual Onboarding initiation, a warning about missing data appears when there is something missing.

Environment

  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Enable Automatic Initiation for Onboarding.
  2. Move a candidate to the Onboarding status without completing all details.
  3. Observe that onboarding is not initiated (as expected) and the warning message for missing details does not appear.

Cause

Expected behavior by design.

Resolution

Note that this is expected system design: when Automatic Initiation for Onboarding is enabled, validation for missing data is not performed and no warning is shown.

If a validation/warning is required, use manual initiation for onboarding or create rules for validation.

See Also

Help Portal - Automate Onboarding Initiation from Recruiting

Keywords

automatic initiation, onboarding, missing warning, expected start date, offer incomplete, onboarding status, recruiting integration, no validation, alert not shown, onboarding not triggered, automatic onboarding initiation, missing message, onboarding integration, validation, onb, obx, rcm, Initiate onboarding summary , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-ONB , Onboarding integration , Problem

Product

SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions