SAP Knowledge Base Article - Preview

3744484 - Activity Item marked as Complete before initiating DocuSign

Symptom

  • An Activity Item was marked as Complete before the DocuSign process was initiated.
  • The Initiate e-signature option is no longer available.
  • The supplier cannot access the DocuSign document.
  • The Activity Item cannot be returned to its previous status.


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Environment

Production and non-production

Product

SAP Fieldglass Vendor Management System all versions

Keywords

docusign, esignature, activity, item, complete, onboarding, resource, boarding, supplier, reset, resend, signature , KBA , BNS-FG-AI-ATT , Activity Items - Attachments , Problem

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