Symptom
- In the Latest People Profile, the Performance trend information card shows the Source field as empty when the rating source is “Scorecard”. That is the rating from the Performance-Potential Matrix block (block type - OVERVIEW_BLOCK)
- The Extended User Information export shows the latest rating with source “Scorecard”, but the card’s Source remains blank.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Notice in Latest People Profile Trend Information Card - some rating entries do not show any Source field value.
- Export Extended User Information and verify that the source for those ratings are “Scorecard”.
Cause
This is a Known Issue.
Resolution
Product Engineering is investigating a solution.
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See Also
Keywords
KI1H2026, latest people profile, trend information card, performance track record, source empty, scorecard source, performance ratings, trend block, profile card, matrix portlet, 9-box, overview field, extended user information, rating source, sysOverallPerformance, sysOverallPotential, overview block, matrix portlet, visibility issue , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error
SAP Knowledge Base Article - Public