SAP Knowledge Base Article - Public

3744549 - Latest People Profile: Performance Trend Information card shows empty source for scorecard ratings

Symptom

  • In the Latest People Profile, the Performance trend information card shows the Source field as empty when the rating source is “Scorecard”. That is the rating from the Performance-Potential Matrix block (block type - OVERVIEW_BLOCK)
  • The Extended User Information export shows the latest rating with source “Scorecard”, but the card’s Source remains blank.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Notice in Latest People Profile Trend Information Card - some rating entries do not show any Source field value.



  2. Export Extended User Information and verify that the source for those ratings are “Scorecard”.

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

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See Also

Configuring Trend Information Cards for Full Profile | SAP Help Portal

Keywords

KI1H2026, latest people profile, trend information card, performance track record, source empty, scorecard source, performance ratings, trend block, profile card, matrix portlet, 9-box, overview field, extended user information, rating source, sysOverallPerformance, sysOverallPotential, overview block, matrix portlet, visibility issue , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Known Error

Product

SAP SuccessFactors Performance & Goals 2605