Symptom
Users cannot open the Download status for Job Type MDF Data Import or MDF Data Import (FTP).
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Open Scheduled Job Manager.
- Locate a completed or relevant job of type “MDF Data Import” or “MDF Data Import (FTP)”.
- Select the job and attempt to open “Download status”.
- Observe that an error is shown and the Download status cannot be opened, with Request “/downloadfile” and Fingerprint “1fdccde00dc7b25fa330b0b6acdd332f3c88caf3”.
Resolution
A fixing patch for this issue was implemented on the 12th May, 2026
Keywords
scheduled job manager, mdf data import, mdf data import (ftp), download status, cannot open download, /downloadfile, error id, fingerprint 1fdccde00dc7b25fa330b0b6acdd332f3c88caf3, job type, download status error, status download failure, consistent fingerprint, scheduled jobs, import job download, INC25312315, ECT-271828 , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Known Error
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public