3744804 - Peppol Invoices are failing in Managed Gateway for Spend&Network with error "java.lang.Exception: java.lang.IllegalStateException: ANErrorResponse is :An internal error occured"

Symptom

When suppliers are sending Peppol invoices to Managed Gateway for Spend&Network, the invoices are failing with error: java.lang.Exception: java.lang.IllegalStateException: ANErrorResponse is :An internal error occured; please contact support with the following information: ANERR-XXXXXXXXXXXXXXXXX [ANCLS-XXXXXXXX] and Error Code:500 and ErrorCodeResponse:Internal Server Error@ line 42 in EventHeaders.groovy

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

Belgium, peppol invoices, integration, drc, cig, failed, unexpected request for payload, internal server error, error response, illegal state exception, managed gateway for spend&network , KBA , SBN-AN-TX-GLO , Transaction (Globalisation) , Problem

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