3744814 - Docusign SSO Cert Renewal - Action Required

Symptom

Docusign SSO Cert Renewal - Action Required

Email from DocuSign indicating the DocuSignSSO cert is exiring eg on April 27, 2026.

We are informing you that the Single Sign On certificate provided by Docusign will expire on April 27, 2026. You may have utilized this certificate for the Docusign SSO configuration with your Identity Provider. If so, you will need to update it with the updated certificate, which is now available on our Trust Site and the Customer Support Center.

Environment

DocuSign for all platforms including DocuSign standalone, DocuSign with SAP SuccessFactors, SAP Ariba etc.

Keywords

Docusign SSO Cert Renewal - Action Required , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , XX-PART-DSN-SRV , Change Requests, Services, Provisioning , Problem

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