SAP Knowledge Base Article - Public

3744909 - Blank lines in "reminder: replace user" notification email for removed users in SAP Process Governance

Symptom

In the Process Governance notification email "Reminder: Replace user" for removed users, some entries are shown as blank lines.

Reproducing the Issue

Resolution

Blank entries correspond to users whose first and last name fields are not maintained in the user data consumed by the notification. When these fields are empty, the display name renders as a blank line in the email. For deleted users, the name fields will be displayed where the data is maintained. For users who were hard-deleted and anonymized, "anonymous" will appear in the reminder email.

See Also

Keywords

reminder: replace user, notification email, blank line, empty line, anonymous, removed users, workflows, tasks, spg, process governance, display name, missing first name, missing last name, user profile data, user replacement , KBA , BPI-SIG-PM-REP , Reports for SAP Signavio Process Manager , Problem

Product

SAP Signavio Process Manager all versions