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SAP Knowledge Base Article - PreviewSymptom
Partner/customer purchased new licenses via SAP Store, but the licenses are not visible in the License Keys and the license count remains unchanged.
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Environment
SAP Service Marketplace, SAP Licenses Keys, SAP Store
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
SAP Business One, License Keys, Application, licenses not visible, SAP Store order, order status, license synchronization, missing licenses, partner issue, license update delay, Tile, Tab , KBA , SBO-CRO-LIC , Inquiries regarding software licensing , How To
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