SAP Knowledge Base Article - Public

3744934 - Program still shows under 'New' category in Library after removing 'highlight as' flag

Symptom

Program still shows under the 'New' category after removing from the Highlight As

Environment

  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning Administration > Learning Activities > Libraries.
  2. Open the library that contains the target program.
  3. Select the Programs tab and click the Edit (pencil) icon for the program.
  4. In Highlight settings, set Highlight As = New, then save.
  5. Confirm the program appears under the “New” category in Libraries.
  6. Edit the program association again and clear/remove the Highlight As value.
  7. Save.
  8. Observe the program still appears under the “New” category.

Cause

Current system design

Resolution

  1. Use the temporary workaround: set a “Highlight Until” date for the next day so the system removes the highlight automatically on that date.
  2. Save the change in the program’s library association.
  3. After the specified date passes, verify the program no longer appears in the “New” category.
  4. A permanent fix is planned for a future release. Please follow this KBA for updates.

See Also

Keywords

highlight, as, new, category, libraries category, program still highlighted, remove highlight, highlight until, featured new revised, library programs, learning administration libraries, flag not cleared, program remains new, library card categories, successfactors learning highlight, unflag not working, search results category , KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions