3744990 - Error: HTTP Status 404 - Not Found when accessing Managed Gateway for Spend&Network from SAP Business Network

Symptom

When attempting to access the Managed Gateway for Spend&Network portal from SAP Business Network or SAP Ariba Buying and Invoicing, below error occurs:

HTTP Status 404 - Not Found

This error prevents access to the Managed Gateway dashboard.

Environment

Managed Gateway - Platform

Managed Gateway - Portal

Product

SAP Integration Suite, managed gateway all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

http 404, not found, managed gateway, ismg, buyer portal, login link, redirect error, sso, integration suite, spend and network, portal access, dashboard access, connectivity, managed gateway link, 404 error, outage, disruption, downtime, cig, ci, buyer, portal, platform, transaction tracker. , KBA , BNS-ARI-CI-PLT , Managed Gateway - Platform , BNS-ARI-CI-PRT , Managed Gateway - Portal , Problem

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