Symptom
Trying to start a SAP Service for ASCS or ERS instances ,configured in cluster, fail to start in a node of the cluster.
1- In event viewer logs you can find one of these errors :
- Error 1053: The service didn't respond to the start or control request in a timely fashion
- Error 1067: The process terminated unexpectedly
2- Comparing kernel executables and dlls in the staging directory :
\\SAPGLOBALHOST\sapmnt\<SAPSID>\SYS\exe\(n)uc\NTAMD64
and the local folder of the SAP instance:
Local drive letter:\usr\sap\<SAPSID>\<INSTANCE> \exe
It is found at least one file with mismatching File version, or any file missing in the local folder of the sap instance.
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Environment
Windows environment
Product
Keywords
ascs, ers , cluster, error 1067, error 1053, sapcpe , Found at least on file with mismatching Last Modified time stamp , Found at least on file with mismatching File version , sapmnt , KBA , BC-OP-NT , Windows , Problem
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