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3745163 - SAP Service for ASCS or ERS instance fail to start in cluster node.

Symptom

Trying to start a SAP Service for  ASCS  or ERS instances ,configured in cluster,  fail to start in a node of the cluster.

1- In event viewer logs you can find one of these errors :

   -   Error 1053: The service didn't respond to the start or control request in a timely fashion

   -  Error 1067: The process terminated unexpectedly

2-   Comparing kernel executables and dlls  in the  staging directory :

        \\SAPGLOBALHOST\sapmnt\<SAPSID>\SYS\exe\(n)uc\NTAMD64

and the local  folder of the SAP instance:

           Local drive letter:\usr\sap\<SAPSID>\<INSTANCE> \exe

It is found at least one file with mismatching File version,  or  any file missing in the local folder of the sap instance.


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Environment

Windows environment

Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

ascs, ers , cluster, error 1067, error 1053, sapcpe , Found at least on file with mismatching Last Modified time stamp ,  Found at least on file with mismatching File version , sapmnt , KBA , BC-OP-NT , Windows , Problem

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