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SAP Knowledge Base Article - PreviewSymptom
- Customer complaints cannot be properly routed or processed due to missing sales organization configuration in SAP CMH.
- Error messages appear: "Sales organization not defined for complaint area" or missing organizational assignments.
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Environment
SAP Complaint Handling
Product
SAP Complaint Handling all versions
Keywords
SAP CMH, Sales Organization Mapping, Customer Complaints, Complaint Handling, Organizational Structure, Sales Area Configuration, Distribution Channel, Division Assignment, Complaint Routing , KBA , LOD-DMO-CMH , SAP Complaint Handling , How To
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