SAP Knowledge Base Article - Preview

3745196 - Alerts in Customer Hub not correctly updated in test environment

Symptom

Alerts are not visible on the relevant business object in the agent desktop until after some update is made.


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Environment

  • Sales and Service Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Alert, Business, agent, desktop, Update, rule, condition , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem

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