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SAP Knowledge Base Article - PreviewSymptom
Alerts are not visible on the relevant business object in the agent desktop until after some update is made.
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Environment
- Sales and Service Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Alert, Business, agent, desktop, Update, rule, condition , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , Problem
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