3745252 - Raise Message Rules Do Not Display During Imports in Employee Central

Customers observe that Raise Message business rule actions (Warning/Error) are not displayed when importing data into SAP SuccessFactors.

Although the business rule may execute and appear in the Rule Trace, no warning or error message is shown during the import process.

This behavior is commonly reported for:

• • Employee Central imports
  • MDF object imports
  • Generic Object imports
  • Foundation Object imports

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• Job Information Imports
• Compensation information Import

1. Import Job Information data using a rule configured with Raise Message functions (warnings/errors) .
2. Observe that the expected error message is not displayed and the data is saved.

• This is expected system behavior.
• Raise Message functions (warnings/errors) are not supported during import operations. These messages are designed to display in the user interface during data change/save, but they do not display during imports.

This is expected system behavior.

Raise Message actions are designed to be triggered only in the UI transaction context. They are not triggered for display purposes during data imports.

During imports:

• The rule logic may still execute
• The rule may appear in Rule Trace
• However, the system does not display Raise Message warnings/errors in the import process

There is currently no backend import framework logic that renders Raise Message actions during imports.

Any change to this behavior would require a product enhancement.   

If customer like this functionality to be considered for implementation—either through a design update or as part of a future release:

• We encourage you to submit an enhancement request. You can do so by using the SAP Influence Tool, accessible at:   https://influence.sap.com/successfactors  
• KBA 2090228 – How to submit enhancement ideas for SAP SuccessFactors

 - Rules on generic Objects (MDF): 

• 3474141 - Triggering Warning Messages from Take Rule During Import of Employee Time

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing Business Rules in SAP SuccessFactors

     Chapter: Message Severity

      Chapter: Creating a Message Rule

• 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
• 2092849 - How to create a Business Rule to validate data on change/save, and provide a Warning or Error message
• 2080773 - How to Trigger Business Rules in Job Info import and Other HRIS Entities - Employee Central
• 2621890 - Troubleshooting Business Rules in Employee Central
• 2331851 - Employee Central - Business Rules
• 2676674 - [Custom MDF] The business rules' operation when the data is created via Import in MDF object
• 3474141 - Triggering Warning Messages from Take Rule During Import of Employee Time

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