3745309 - Supplier Confirmation Workflow not initiated for confirmations created via orderconfirmationrequest_in web service (scope item 2ej)

• When a supplier confirmation with a price deviation is created manually in the Manage Supplier Confirmations app, the approval workflow is initiated.
• When an order confirmation with a price deviation is created via the OrderConfirmationRequest_In web service (scope item 2EJ), no approval workflow is initiated and the confirmation is applied directly to the purchase order.
• No error messages are displayed.

SAP S/4HANA Cloud Public Edition

1. Activate and configure the Flexible Workflow for Supplier Confirmations (for example, for purchase order type NB) in the relevant customizing and in the “Manage Workflows for Supplier Confirmations” app.
2. Create a supplier confirmation with a price deviation manually in the “Manage Supplier Confirmations” app and observe that an approval workflow is initiated.
3. Create an order confirmation with a price deviation via the OrderConfirmationRequest_In web service (scope item 2EJ) and observe that no approval workflow is initiated and the confirmation updates the purchase order directly.

• Standard system behavior: confirmations created via the OrderConfirmationRequest_In web service follow an EDI-style process that updates the purchase order confirmation history directly and do not create the intermediate Supplier Confirmation business object used by the “Manage Supplier Confirmations” app and its flexible workflow.
• Because the intermediate Supplier Confirmation object is not created in this process, the flexible workflow for Supplier Confirmation is not initiated.
• Objects processed in the “Manage Supplier Confirmations” app are independent and are not editable in other purchase order applications, and vice versa.

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