Symptom
- A new feature AYT-59262 was provided in the SuccessFactors story to allow set export settings.
- However, both 'export' and 'export settings' clicks of query data export do not work when using a non-English language.
- In browser console log, it shows error as "TypeError: Cannot read properties of null (reading 'reduce')"
Environment
- SAP SuccessFactors People Analytics
- Embedded SAP Analytics Cloud
Reproducing the Issue
- Log on to SAP SuccessFactors.
- Go to user settings and change language to any non-English language (for example, Japanese, Chinese, Spanish).
- Go to Report Center and open any Story report in Edit mode.
- Open Data Source and select Preview Query.
- Click Export or Export settings in the Query Designer.
- Observe that nothing happens after the click.
- Open the browser developer console and note the error: "TypeError: Cannot read properties of null (reading 'reduce')".
Cause
This issue is forwarded to development for further checking.
Resolution
This is a product defect.
See Also
The issue is planed to be fixed in the next 2026.08 version.
Keywords
story reports, query designer, export settings, export data, button not responding, non-english language, locale, language setting, console error, typeerror reduce, sac embedded, people analytics, data export, column order, sorting , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
SAP Analytics Cloud 1.0 ; SAP SuccessFactors HCM Core all versions
SAP Knowledge Base Article - Public