SAP Knowledge Base Article - Public

3745332 - query designer export and export settings unresponsive with non-english language in story reports

Symptom

  • A new feature AYT-59262 was provided in the SuccessFactors story to allow set export settings.
  • However, both 'export' and 'export settings' clicks of query data export do not work when using a non-English language. 
  • In browser console log, it shows error as "TypeError: Cannot read properties of null (reading 'reduce')"

Environment

  • SAP SuccessFactors People Analytics
  • Embedded SAP Analytics Cloud

Reproducing the Issue

  1. Log on to SAP SuccessFactors.
  2. Go to user settings and change language to any non-English language (for example, Japanese, Chinese, Spanish).
  3. Go to Report Center and open any Story report in Edit mode.
  4. Open Data Source and select Preview Query.
  5. Click Export or Export settings in the Query Designer.
  6. Observe that nothing happens after the click.
  7. Open the browser developer console and note the error: "TypeError: Cannot read properties of null (reading 'reduce')".

Cause

This issue is forwarded to development for further checking.

Resolution

This is a product defect.

See Also

The issue is planed to be fixed in the next 2026.08 version.

Keywords

story reports, query designer, export settings, export data, button not responding, non-english language, locale, language setting, console error, typeerror reduce, sac embedded, people analytics, data export, column order, sorting , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP Analytics Cloud 1.0 ; SAP SuccessFactors HCM Core all versions