SAP Knowledge Base Article - Public

3745334 - Error when creating BW import connection in SAP Analytics Cloud

Symptom

  • Error "Connection to BW system failed: while trying to invoke the method com.sap.conn.jco.JCoInterface.getDestinationManager() of a null object returned from com.sap.conn.jco.JCo.get()".

Environment

  • SAP Analytics Cloud Enterprise

Reproducing the Issue

  1. Create a BW import connection in SAP Analytics Cloud
  2. Save the connection.
  3. See the error

Cause

Wrong SAP JCo libraries were present in the Tomcat lib directory used by the SAC agent

Resolution

Customer should only download and use the SAP Java Connector libraries (sapjco3.jar and libsapjco3.so/libsapjco3.dll) in Tomcat lib folder. Customer should not place  SAP Java Connector runtime libraries in the same folder.

See Also

Keywords

jco error, bw import connection, cloud connector, sac agent, sapjco3.jar, sapjco3.dll, tomcat lib, connect_to_bw_system_failed, jco.get null, c4a_agent mapping, import data, bw connection failed, jco libraries, separate tomcat, on-premise data sources , KBA , LOD-ANA-AQU-BW , Data Acquisition from BW , Problem

Product

SAP Analytics Cloud all versions