Symptom
- Error "Error during release" occurs in the "Release for Billing" app when releasing a service confirmation for billing.
- Through checking the service confirmation log, find the warning "Plant segment missing for material &1 in plant &2".
Environment
SAP S/4HANA Cloud Public Edition
Cause
The product master data of the product (material) &1 is not extended to the plant &2.
Resolution
Extend the product &1 to the plant &2 following the below steps:
- Open the "Manage Product Master Data" app.
- Search and open the product &1 and switch to Edit mode.
- Navigate to the "Plants" tab and click the "Create" button.
- Add the plant &2 and save.
Keywords
error during release, release for billing, service confirmation, plant segment missing for material, product plant extension, billing document request, manage product master data, assign plant to service employee, 102883, 103352, manage workforce, cost center required, service order management, s4crm, public cloud , KBA , CRM-S4-SRV-SCO-2CL , S4CRM: Service Confirmation (Public Cloud) , CRM-S4-SRV-BIL-2CL , S4CRM: Billing in Service Management (Public Cloud) , Problem
SAP Knowledge Base Article - Public