SAP Knowledge Base Article - Preview

3745705 - Dispute case is not created when negative charge line is omitted in Carrier Invoice

Symptom

When a Charge type has a negative amount in the Freight Order and Freight Settlement document, and this negative charge line is omitted from the Carrier Invoice, then no dispute case is created even though the net amounts differ.


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Environment

  • SAP S/4HANA 1709 and higher
  • SAP S/4HANA Cloud Private Edition 2023 and higher

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

transportation management, freight settlement, dispute management, carrier invoice, missing charge line, negative charge, prepaid deduction, line-level mismatch, partial invoice, verified invoice amount, settlement document, freight order, dispute not created, invoice variance, service po adjustments , KBA , TM-FRS-DM , Freight Settlement Dispute Management , Problem

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