3745754 - "Validate Address" button is grayed-out when creating an Individual Customer

Symptom

When creating an Individual Customer, it is not possible to click "Validate Address" button as it is grayed-out.

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

validate address, external service issue, network error, sslhandshakeexception, certificate_expired, spatial-service.108, data-connector.522, dqm integration, communication system, communication configuration, copy option issue, country region code, button disabled, individual customer, sales cloud v2, account , KBA , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.