3745892 - Cannot access login page post-upgrade to SAP Commerce 2211 (JDK 21)

Symptom

After upgrading the environment to SAP Commerce Cloud 2211 with JDK 21, the login page fails to load. The system throws a 404 Not Found.

avax.servlet.http.HttpServletResponse.sendError
Exception:
javax.servlet.http.HttpServletResponse.sendError
Message:
HTTP 404 JSP file [/WEB-INF/views/responsive/pages/LoginPageTemplate.jsp] not found
Stacktrace:
org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java)
jakarta.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:89)
jakarta.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:89)
jakarta.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:89)
org.springframework.security.web.util.OnCommittedResponseWrapper.sendError(OnCommittedResponseWrapper.java:126)
org.apache.jasper.servlet.JspServlet.handleMissingResource(JspServlet.java:372)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:340)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:301)
jakarta.servlet.http.HttpServlet.service(HttpServlet.java:658)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)
org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:162)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:138)
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:610)
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:392)
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:321)
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:266)
org.springframework.security.web.header.HeaderWriterFilter$HeaderWriterRequestDispatcher.forward(HeaderWriterFilter.java:170)
org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:171)
org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:314)
org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1438)
org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1168)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1106)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:979)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1014)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:903)
jakarta.servlet.http.HttpServlet.service(HttpServlet.java:564)
org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:885)
jakarta.servlet.http.HttpServlet.service(HttpServlet.java:658)
......

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Commerce Cloud 2211 JDK 21.x

Product

SAP Commerce Cloud all versions

Keywords

2211-jdk21, jdk21 upgrade, spring 6,404,@RequestMapping,@RestController , KBA , CEC-SCC-PLA-PL , Platform , Problem

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