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3745920 - Tenant system password rejected during HANA upgrade (hdblcm)

Symptom

  • During a database upgrade, the tenant database SYSTEM user password is not accepted by hdblcm.
  • The same SYSTEM password works when logging in to the tenant via SAP HANA Studio.
  • hdblcm.log shows: "ERR : Invalid database username or password."
  • hdblcm.log context includes: 

    20:56:04.535 - INFO: Parameter 'import_xs_content' (ImportContentXS2) is skipped
    20:56:04.535 - INFO: Parameter 'sso_cert' (SSOCertificate) is not set
    20:56:04.535 - INFO: Parameter 'password' (Password) is skipped
    20:56:04.535 - INFO: Parameter 'no_scriptserver_restart' (NoScriptServerRestart) is set with default value = 'No'
    20:56:07.373 - INFO: Parameter 'system_user' (SystemUser) is set by user (confirmed the default value), value = 'SYSTEM'
    20:56:11.470 - ERR : Invalid database username or password.
    20:56:33.211 - ERR : Invalid database username or password.
    20:56:37.075 - ERR : Invalid database username or password.
    20:56:37.076 - ERR : Configuration error: 
    20:56:37.093 - INFO: -----------------------------------------------------------
    20:56:37.093 - INFO: Cleaning up configuration changes...
    20:56:37.093 - INFO: -----------------------------------------------------------
    20:56:37.093 - INFO:   Checking for any auto-failover settings disabled by the SAP HANA Lifecycle Management...
    20:56:37.094 - INFO:     Getting nameserver.ini
    20:56:37.094 - INFO:       Reading nameserver.ini
    20:56:37.094 - INFO:         Layer 'Default' found
    20:56:37.095 - INFO:         Layer 'System' found
    20:56:37.096 - INFO:   No auto-failover settings disabled by the SAP HANA Lifecycle Management were found.
    20:56:37.096 - INFO: -----------------------------------------------------------
    20:56:37.096 - INFO: END: Cleaning up configuration changes (start: 20:56:37.093 duration: 00:00:00)
    20:56:37.096 - INFO: -----------------------------------------------------------
    20:56:37.096 - INFO: Summary of critical errors
    20:56:37.076 - ERR :   Configuration error: 
    20:56:37.075 - ERR :     Invalid database username or password.


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Environment

SAP HANA Security & User Management

Product

SAP HANA, platform edition all versions

Keywords

hdblcm, hana upgrade, systemdb, tenant system user, invalid database username or password, authentication failure, lifecycle management, system user password, system connection, port 30013, database admin, cockpit, hana studio, upgrade error, password rejected , KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-LM-UPG-DB , Upgrade of HANA Database , Problem

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