3745937 - Opportunity Scoring Model is Stuck

You notice that model created on "Opportunity Score" is stuck at 15% 

• Sales and Service Cloud Version 2
• Machine Learning for SAP Sales/Service Cloud
  
  

1. Login to Tenant.
2. Navigate to Settings.
3. Go to Intelligent Services.
4. Select Opportunity Scoring.
5. Observe that the model is stuck at 15%.
   
   

• The model fails due to the absence of data in the system required for training.
• Intelligent Service relies on existing data in the system for training the model.
• The model uses this data to predict results.
• These processes are entirely data-driven.
  
  

1. Refer to the help center document to understand the pre-requisites for model training.
2. Once the model is created in the system, review the "Readiness Report" for detailed information.
3. Use the readiness report as a soft check to determine whether to proceed with model training.
   
   

Deal Intelligence | SAP Help Portal

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