SAP Knowledge Base Article - Public

3745949 - CPQ Document Translation not working with Condition Tag

Symptom

The translation functionality in Document Generation Templates is not working correctly when using the tag  <<C_PNAME>>  in multi-section templates.

Environment

SAP CPQ

Reproducing the Issue

  1. Generate the documents.
  2. Change the Language.
  3. Check the preview.
  4. The Product name on first page is not translated.

Cause

The formula used for visibility permissions in the section triggers a configuration reload of the product after the item translation is executed. As a result, the original value is displayed instead of the translated one.

Resolution

We recommend using <<C_TAG()>> with CTX expressions. This approach is more robust and aligned with the newer framework, as it ensures consistent data resolution within the document generation pipeline and reduces dependency on legacy configurator-bound contexts

See Also

SAP Help Portal - Translations 

Keywords

Translation, Generate document, Quote, Tags, Configuration  , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ all versions