SAP Knowledge Base Article - Public

3746069 - Error in Learning History Portlet

Symptom

An error occurs in the Learning History portlet located in the People Profile > Learning and Development section. The error code displayed is "400 Bad Request," with the detailed error message: "The value of the ‘successfactors-companyid’ header is invalid." 

 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Navigate to the People Profile > Learning and Development section. 
2. Attempt to access the Learning History portlet.
3. Observe the error code "400 Bad Request" with the message: "The value of the ‘successfactors-companyid’ header is invalid."

Cause

Learning REST calls were failing due to a missing configuration required for this functionality to work.

Resolution

Please reach out to support by submitting an incident. Our operations team will need to add the missing configuration to resolve the issue. This issue may only occur during initial configuration, as it requires a one-time configuration change. 

See Also

Additional information:

Keywords

Learning History Portlet, 400 Bad Request, successfactors-companyid, Invalid Header, People Profile, Learning and Development, Header Invalid, REST API Error , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors HCM Core 2511 ; SAP SuccessFactors Learning all versions