SAP Knowledge Base Article - Public

3746120 - Applicant pipeline status text and link disappear when clicked on the status in pipeline – Recruiting Management

Symptom

When an application status is clicked in the applicant pipeline the status text and link disappears

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Open a job requisition that uses the applicant/talent pipeline.
  2. In the talent pipeline, click any application status tile or link.
  3. Observe that the selected status text and link are not visible (tile appears blank/white).

Cause

Theme Manager “Highlight Elements” settings configure background, text, and link colors as white, so the highlighted status renders white-on-white and appears blank.

Resolution

  1. In Admin Center, open Theme Manager.
  2. Select and preview the currently active/default theme.
  3. In the left menu, open Fine Tune.
  4. Search for “Highlight Elements” and open the setting.
  5. Change Text Color and Link Color to a darker, contrasting color (and verify Background Color as needed).
  6. Save and apply the theme, then clear the browser cache and recheck the applicant pipeline.

See Also

refer to: 3194205 - Job Application Header Background Color - Theme Manager - Recruiting Management

Keywords

applicant pipeline, talent pipeline, status text disappears, link disappears, white-on-white, highlight elements, theme manager, horizon theme, status tile blank, text color, link color, background color, recruiting management, pipeline status invisible, ui theme , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting 2605