SAP Knowledge Base Article - Public

3746282 - Empty comments section remains expanded instead of collapsed in Goal Management

Symptom

  • On Goal Management pages, the comments field remains expanded by default even when there are no comments.
  • The empty comment fields should be collapsed by default.

Environment

 SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Ensure the user has permission to add comments on goals.
  2. Open a goal in Goal Management that has no existing comments.
  3. Observe that the comments section is displayed in expanded view by default.

Cause

By design for the layout improvements, the comments section remains expanded when the user has permission to add comments. It collapses only when there are no comments and the user lacks permission to add comments.

Resolution

  1. Verify the user's permissions for adding comments on goals.
  2. To confirm the collapsed behavior, test with a user who does not have permission to add comments and access a goal with no existing comments.
  3. This is expected behavior as per the 1H 2026 release.

See Also

Keywords

goal management, comments section, empty comments, collapsed by default, expanded by default, tgm-28076, layout improvements, permissions, add comments permission, goal plan, 1h 2026 release, expected behavior , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Performance & Goals all versions