Symptom
After configuring a Dynamic Form Content rule to hide form sections based on a field value, opening a read-only (locked) form in a Collaborative step shows an error: Unable to load data Internal error
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Log into SuccessFactors
- In the module picker, select Performance > Reviews
- Select a performance form which is in read-only
- Receive error
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed with the patch 1H 2026 P5. For patch timelines, please review SAP SuccessFactors - Patch Details.
Workarounds
- Navigate to Assign Rules in Talent and remove the rule from the Form Opening trigger
- Wait for the timer to expire for the user who's editing the form. This will unlock the form and allow edits.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
dynamic form content, pm forms, performance management rules, field change, form opening, sections visibility, read-only error, assign rules in talent, hide sections, visibility rules, KI1H2026, PMU-27796, PTCH-49998 , KBA , LOD-SF-PM-FRM , Forms & Templates , Known Error
SAP Knowledge Base Article - Public