3746392 - Adaptation Changes to Related Entities (Premise / Contract Account) in Case Page Are Not Persisted

• Added Sections (Premise / Contract Account) Disappear After Adaptation Session
• Unable to Save UI Adaptation Changes for Related Entities in Case Object
• Sections added under Related Entities (e.g., Premise and Contract Account) are not retained.
• Changes made in Adaptation Mode disappear after ending the session.
• Issue occurs when attempting to display utilities-related entities only.
• No error message is displayed during or after adaptation.
• Reopening or navigating back to the Case page shows missing sections.

• SAP Service Cloud Version 2 1.0
• SAP Sales Cloud Version 2 1.0

Adaptation Mode, Related Entities, Case Page, UI Adaptation, SAP Service Cloud V2, SAP Sales Cloud V2, Premise, Contract Account, Utilities Integration, Sections Not Saved, UI Changes Not Persisted, Adaptation Session, Missing Sections, Cache Issue, Browser Cache, Hard Reload, Incognito Mode, InPrivate Mode, Google Chrome, Microsoft Edge, UI Configuration, Case Management, Metadata Caching, Frontend Issue , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem