SAP Knowledge Base Article - Public

3746404 - Creating a process stuck with status "Importing file" in Import Master Data - Business Partners app

Symptom

When uploading an Excel file via the "Import Master Data - Business Partners" app, the system remains in an "Importing file" status.

Environment

SAP Master Data Governance-SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

  1. Launch Fiori app: Import Master Data - Business Partners.
  2. Upload the file.
  3. Press Create.
  4. process is stuck at "Importing file" status

Cause

Feature toggle MDC_BP_CLOUD_READY is inactive in the system for the Import Master Data - BP app to function as expected. 

Resolution

Keywords

MDC_BP_CLOUD_READY, SSCUI, FTG_EXTERNAL, Configure your Solutions, Activate Features, Import Master Data - Business Partners, Importing file , KBA , CA-MDG-CMP-BP , Business Partner , Problem

Product

SAP S/4HANA Cloud Public Edition 2508