SAP Knowledge Base Article - Preview

3746424 - Onboarding Email Sent After Participant Excel Upload

Symptom

When you create a participant via Excel upload, they receive an unwanted onboarding email. This should not be the case, as on Hyperscalers, email notifications for onboarding are handled by IAS.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management 2026

Keywords

onboarding email, excel upload, excel data loader, participant import, unwanted email, user.created, skipNotification, notification service, new account registration, invalid link, preferencesurl, initialization config, email sent on import, incentive management , KBA , CEC-SAL-COM-INT , Application Integration , Known Error

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