SAP Knowledge Base Article - Public

3746443 - Onboarding rule not triggering

Symptom

  • Business Rule "ONB2_ECDataCollectionCheck" is enabled and triggers an EVENT "Onboarding is initialized for the candidate" for both new hires and rehires that are captured in the Pre-Onboarding Rehire Verification.
  • This rule does not trigger the EVENT "Onboarding is initialized for the candidate"  when it is a rehire on old employment scenario while the candidate is in the Pre-Onboarding Rehire Verification

Environment

SAP SuccessFactors Onboarding

Cause

This is expected behavior for rehire on old employment.

Resolution

In the current onboarding feature, the system is working as designed.

  • Rehire on Old Employment does not have New Hire Data Review Step.
  • Rehire Data Review is always triggered for Rehire on Old Employment.

Keywords

ROOE, Onboarding is initialized for the candidate, ONB2_ECDataCollectionCheck, EVENT, Rehire, New Hire, Pre-rehire verification step, Onboarding, ONB, ONB2, OBX , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions