SAP Knowledge Base Article - Preview

3746476 - Synchronization issues may happen if more than one mobile device is used to work on the same activity.

Symptom

Activities closed in mobile apps remain open and service assignments locked when multiple devices edit the same activity.


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Environment

  • Product: SAP Field Service and Asset Management
  • Mobile apps: Android, iOS, Windows

Product

SAP Field Service and Asset Management 1.0

Keywords

SAP FSM, Android, iOS, Windows, mobile sync, locked service assignment, activity remains open, backend locked status, multiple devices, concurrent edits, merge conflict, conflict resolution screen, checkout, serviceassignmentstatus work, offline synchronization, background change conflict, field service mobile, workflow rule conflict, simultaneous updates, , KBA , CEC-SRV-FSM-MSYNC , Mobile Sync API , Problem

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