3746603 - Competency/Skills disappear when added via Manage Job Profiles - New Experience

A Job Profile in “Manage Job Profiles” is not showing the Skill/Competency mapped via New experience whereas this appears in Manage Data and in the “Job Profile – Skill mapping” export file.

SAP SuccessFactors Job Profile Builder

1. Create or Edit a Job Profile for any role.
2. Ensure Latest Experience is enabled, add skills/competency and save/update.
3. Reopen the profile and observe that the skills/competency disappear, while the data is visible in Manage Data and in the Job Profile–Skill mapping export.

NOTE: Same behavior is noticed when skill/competency is mapped via API Upsert.

Engineering has fixed this issue which is scheduled to be released on May 12, 2026 for Preview and May 14, 2026 for Production environments. 

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

KI1H2026, PTCH-49665, job profile builder, new experience, manage job profiles, skills disappear, role-level skills, proficiency level, competency mapping, mapping not visible, manage data shows skills , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error