Symptom
job-specific competencies not displayed in performance form after job code name change - Job Profile Builder
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Provisioning system language= EN_US
- Configure job code/job classification and associate it to a role that contains competencies.
- Launch a performance form for a user holding that job code/job classification; competencies display as expected.
- Change job code/job classification EN_US name , and run HRIS Sync
- Launch a new performance form for the user; the job-specific competencies are missing.
Cause
When launch form, system is using job code --"name (code)” value to map job role and get competency.
Changing the default-language (for example EN_US) name of the job classification causes the form can't find related job role, so not able to get competency.
Resolution
Change the name back or
Go to Manage Job Profile Content, remove old job code and map new job code again.
Keywords
performance form, competencies not showing, job code rename, job classification name change, role mapping, job role, meta-job-code, JPB, HRIS Sync, default language, EN_US, job-specific competencies, missing competencies, re-associate job code , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem
SAP Knowledge Base Article - Public