SAP Knowledge Base Article - Public

3746624 - Job Specific competencies not displayed in performance form after job code name change - Job Profile Builder

Symptom

job-specific competencies not displayed in performance form after job code name change - Job Profile Builder

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Provisioning system language= EN_US
  2. Configure job code/job classification and associate it to a role that contains competencies.
  3. Launch a performance form for a user holding that job code/job classification; competencies display as expected.
  4. Change job code/job classification EN_US name , and run HRIS Sync
  5. Launch a new performance form for the user; the job-specific competencies are missing.

Cause

When launch form, system is using job code --"name (code)” value  to map job role and get competency.
Changing the default-language (for example EN_US) name of the job classification causes the form can't find related job role, so not able to get competency.

Resolution

Change the name back or

Go to Manage Job Profile Content, remove old job code and map new job code again.

Keywords

performance form, competencies not showing, job code rename, job classification name change, role mapping, job role, meta-job-code, JPB, HRIS Sync, default language, EN_US, job-specific competencies, missing competencies, re-associate job code , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors Performance & Goals all versions