Symptom
When selecting All Actions > Change Job and Compensation Information in the Latest People Profile, the screen displays a three-dot loading indicator and never finishes loading; the popup does not open.The same behavior occurs for other actions from All Actions, such as Terminate and Edit/Add Global Assignment.
Environment
SAP SuccessFactors Employee Profile - Full People Profile
Reproducing the Issue
- Navigate to any employee’s profile in the Latest People Profile (Full Profile).
- Select All Actions > Change Job and Compensation Information.
- Observe that the loading indicator (three dots) persists and the dialog never opens.
- Repeat using All Actions > Terminate or Edit/Add Global Assignment to reproduce the same behavior.
Resolution
- Product Engineering is investigating a solution.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
- Refresh the employee profile page.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI1H2026, INC24950239, latest people profile, full profile, all actions, change job and compensation information, quick actions, three dots loading, popup not opening, terminate action, global assignment, latency, ppx ui , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Bug Filed
SAP Knowledge Base Article - Public