Symptom
Users in SAP_ONB2_ErrorFlowAdmins receive (ONB) Suite mapping error Trigger Email.
When opening the notification link; error shown: "You don’t have the required permission or task assignment to access this page."
Environment
SAP SuccessFactors Onboarding
Cause
There is a permission group with the same name “SAP_ONB2_ErrorFlowAdmins”.
The Business Process task is assigned to users in permission group “SAP_ONB2_ErrorFlowAdmins” instead of the one under Manage Onboarding Dynamic Groups.
Resolution
In Admin Center > Manage Permission Groups, delete the “SAP_ONB2_ErrorFlowAdmins” permission group.
Ensure there is no permission group with the same name with groups under Manage Onboarding Dynamic Groups.
Keywords
onboarding data error, error flow admins, SAP_ONB2_ErrorFlowAdmins, manage onboarding dynamic groups, permission group, business process error task, you don’t have the required permission, task assignment, email services, suite mapping error, recruit-to-hire data mapping, access denied, permission mismatch , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem
SAP Knowledge Base Article - Public