SAP Knowledge Base Article - Public

3746680 - Users in SAP_ONB2_ErrorFlowAdmins cannot open link: "you don’t have the required permission or task assignment" from (ONB) Suite mapping error Trigger Email

Symptom

Users in SAP_ONB2_ErrorFlowAdmins receive (ONB) Suite mapping error Trigger Email.

When opening the notification link; error shown: "You don’t have the required permission or task assignment to access this page."

Environment

SAP SuccessFactors Onboarding

Cause

There is a permission group with the same name “SAP_ONB2_ErrorFlowAdmins”.

The Business Process task is assigned to users in permission group “SAP_ONB2_ErrorFlowAdmins” instead of the one under Manage Onboarding Dynamic Groups.

Resolution

In Admin Center > Manage Permission Groups, delete the “SAP_ONB2_ErrorFlowAdmins” permission group.

Ensure there is no permission group with the same name with groups under Manage Onboarding Dynamic Groups.

Keywords

onboarding data error, error flow admins, SAP_ONB2_ErrorFlowAdmins, manage onboarding dynamic groups, permission group, business process error task, you don’t have the required permission, task assignment, email services, suite mapping error, recruit-to-hire data mapping, access denied, permission mismatch , KBA , LOD-SF-OBX-RHE , Recruit to Hire Tool , Problem

Product

SAP SuccessFactors Onboarding all versions