Symptom
When opening the "Manage Debit Memo Request - Version 2" app to create a debit memo request, the debit memo request type appears empty. However, using the "Create Sales Orders - VA01" app, it is possible to select the debit memo request type.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Manage Debit Memo Requests - Version 2" app.
- Start the creation of a new debit memo request.
- Observe that the document type list is empty.
Cause
One reason for this is that the "Number Range Internal Assignment" for the debit memo request type is not maintained in the Configuration activity "Configure Sales Document Types (ID: 102495)".
Resolution
Use the Configuration activity "Configure Sales Document Types (ID: 102495)" to maintain the "Number Range Internal Assignment" for the debit memo request type.
Keywords
SAP S/4HANA Cloud Public Edition, Manage debit memo requests, Version 2, Empty, Missing, Create, Debit memo request, Document types, DR, Number range internal assignment, Configuration activity, 102495, Configure sales document types, Sales document type , KBA , SD-SLS-CMR-2CL , Credit Memo Request and Debit Memo Request (Public Cloud) , Problem
SAP Knowledge Base Article - Public