Symptom
Unable to make custom fields reportable or remove fields which were made as reportable under “Configure Reportable Custom Fields” in Provisioning.
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into provisioning
- Go to "Configure Reportable Custom Fields"
- Depending on template required select -> Job req / Application / Candidate
- For this example, configuring type text custom field on job requisition
- Enter field name into next available text box.
- Scroll to bottom
- Click "Save Extended Field Mapping"
- Click "Synchronize Existing Data"
- Click "Synchronize Extended Field Data"
- Check under 'Configure Custom to Extended Field Mapping', the field which was made reportable is not saved.
Resolution
The solution of this issue is currently under investigation.
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Workaround: Custom fields can be made reportable in Admin Center > Manage Reportable Custom Fields. Refer to this KBA for more info: 3726198 - Manage Reportable Custom Fields - Recruiting Management - SAP for Me
See Also
3726198 - Manage Reportable Custom Fields - Recruiting Management - SAP for Me
3584516 - How to make custom fields reportable? - Recruiting - SAP for Me
3726229 - Increase Limits for Reportable Custom Fields - Recruiting Management - SAP for Me
Keywords
Reportable, Custom Field, Report, Admin, Provisioning, Configure Reportable Custom Fields, Synchronize, Job requisition, Job application, Candidate, not, saving, KI1H2026 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Bug Filed
SAP Knowledge Base Article - Public