SAP Knowledge Base Article - Public

3746732 - 1H 2026 - Unable to save custom reportable fields under "Configure Reportable Custom Fields" in Provisioning - Recruiting Management

Symptom

Unable to make custom fields reportable or remove fields which were made as reportable under “Configure Reportable Custom Fields” in Provisioning.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log into provisioning
  2. Go to "Configure Reportable Custom Fields"
  3. Depending on template required select -> Job req / Application / Candidate
  4. For this example, configuring type text custom field on job requisition
  5. Enter field name into next available text box.
  6. Scroll to bottom
  7. Click "Save Extended Field Mapping"
  8. Click "Synchronize Existing Data"
  9. Click "Synchronize Extended Field Data"
  10. Check under 'Configure Custom to Extended Field Mapping', the field which was made reportable is not saved. 

Resolution

The solution of this issue is currently under investigation.

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Workaround: Custom fields can be made reportable in Admin Center > Manage Reportable Custom Fields. Refer to this KBA for more info: 3726198 - Manage Reportable Custom Fields - Recruiting Management - SAP for Me 

See Also

3726198 - Manage Reportable Custom Fields - Recruiting Management - SAP for Me

3584516 - How to make custom fields reportable? - Recruiting - SAP for Me

3726229 - Increase Limits for Reportable Custom Fields - Recruiting Management - SAP for Me

Keywords

Reportable, Custom Field, Report, Admin, Provisioning, Configure Reportable Custom Fields, Synchronize, Job requisition, Job application, Candidate, not, saving, KI1H2026 , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Bug Filed

Product

SAP SuccessFactors Recruiting all versions