Symptom
The aggregated team count in the System Overview (530) does not align with the row-level data in the exported report (282 teams).
Environment
SAP Analytics Cloud 2026.2.10
Reproducing the Issue
- Log in to SAC
- Navigate to System -> Overview -> Authorization
- Check the Teams KPI Tile.
- Navigate to User/Team/Role in Authorization page, select Team.
All the team will be listed - Click on more actions for the table --> Export
Note: The discrepancy between the number in the Excel file and the KPI Tile.
Resolution
Issue is fixed with release 2026.08
See Also
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 3006315 - How to submit a Feature Requests / Enhancement ideas for SAP Cloud Products
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, KPI mismatch, team count error, exported report discrepancy, System Overview issue, Teams KPI Tile problem, backend changes, frontend data calculation, SAC report mismatch, authorization page export issue, SAC KPI error, team list export problem, SAC system overview mismatch, SAC team count discrepancy. , KBA , LOD-ANA-ADM , SAC Administration , Problem
SAP Knowledge Base Article - Public