SAP Knowledge Base Article - Public

3746739 - Default option not visible in rich text editor - Recruiting Management

Symptom

The Default option is not visible in the rich text editor.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open a job requisition and navigate to the External Description header field (Or any other field that uses Rich Text Editor)
  2. Open the font family dropdown in the rich text editor.
  3. Observe that the Default option is not listed.

Resolution

This is currently a product limitation.

 An internal enhancement request has been raised to amend the alignment. If you would like to follow this enhancement, please get in touch with your CSM and provide them with the following internal reference number SAPDESIGNSYSTEM-468

See Also

Keywords

Default option missing, rich text editor, rich text editor, default font, font family dropdown, verdana replaced, job requisition, external description, recruiting management, rcm, hard-coded design, expected behavior, font not available, ui change, standardized rte , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions