3746889 - When sending an LTSD request, a success message is raised, but no e-mail is actually sent

Symptom

Sending an LTSD request from the Fiori app Manage Requests – Long-Term Supplier's Declarations (App ID: F4419) a success message is raised, but no e-mail is actually sent, there are no new entries in transaction SOST.

Environment

SAP Global Trade Services, edition for SAP HANA

Product

SAP Global Trade Services, edition for SAP HANA all versions

Keywords

BAdI COMPLETE_PROC_PPF, /SAPSLL/PRE_CMPL_PRO, LLS_PRE_LTSD_* , KBA , FT-LEG-PRE-SDM , Supplier Declaration , Problem

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