SAP Knowledge Base Article - Preview

3747047 - When establishing trust in BTP Global Account, the desired IAS tenant is not available (different Customer ID)

Symptom

  • In the BTP global account trust configuration (Establish Trust), only IAS tenants from a different customer ID are listed; the desired IAS tenant is not shown;
  • The correct IAS is not visible under Systems or during trust setup;
  • Related system onboarding is blocked because the desired IAS cannot be selected;
  • No specific error message is displayed.


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Environment

  • SAP BTP
  • Identity Authentication Service

Keywords

ias not listed, ias not visible, establish trust, btp cockpit, trust configuration, tenant selection, different customer id, global ultimate, reuse tenant, booster activation, identity authentication, tenant not appearing, wrong ias, btp trust setup, ias selection , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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