Symptom
Dispatchers are not seeing the correct technicians and service orders in the Dispatching board; Data from seemingly another Planning Scenario appears while expected technicians and activities are missing;
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Environment
SAP Field Service Management
Product
Keywords
dispatching board, wrong technicians, wrong planning scenario, activities missing, service orders missing, technicians missing, multiple companies, create person for every user, user-company assignment, admin portal, fsm dispatching, cross-company data, planning scenario mismatch, visibility issue, access cleanup , KBA , CEC-SRV-FSM-ADM , FSM System Administration , Problem
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