SAP Knowledge Base Article - Preview

3747133 - Error: "The ATO may be currently experiencing technical issues, or your software is not registered with SBR" in STP submission

Symptom

An error occurs when submitting a Single Touch Payroll (STP) event to the ATO via T-CODE PB2A. The error message is: "The ATO may be currently experiencing technical issues, or your software is not registered with SBR." 


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Environment

  • Human Capital Management (HCM)
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP SuccessFactors Employee Central Payroll
  • SAP S/4HANA

Product

SAP ERP all versions ; SAP S/4HANA all versions ; SAP SuccessFactors Employee Central Payroll all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

STP, STP2, PB2A, ATO, SBR, ProductID, CPI iFlow, EVTE, PROD, ATO maintenance, not registered with SBR, Single Touch Payroll, Australian Payroll, PY-AU-STP , KBA , PY-AU-STP , Single Touch Payroll , Problem

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