3747150 - "Invalid Person ID" error when generating Data Subject Information report

• When running a data subject information report via data subject search and person search, the process fails.
• The following error is displayed: "Invalid Person ID. Cannot generate report."
• The report cannot be generated.

SAP SuccessFactors HCM Suite

1. In Search Bar: Data Information Report.
2. Select Data Subject Search.
3. Choose the "Person Search" tile > Select the User
4. Click on the "Generate Report" button
5. Observe the error: "Invalid Person ID. Cannot generate report."

• The parameter personIdExternal is coming as null because the feature toggle “Hide Username in the UI” is currently enabled.
• If Enhanced people search is also enable then the permission "Account Data -> Login Name " is also required

Disable the "Hide Username in the UI" option from Platform Feature Settings.

1. Go to Platform Feature Settings tool
2. Locate the option “Hide Username in the UI”
3. Uncheck the checkbox

Note: If Enhanced People Search is enabled, you will also need to provide the permission "Account Data -> Login Name" to the user to avoid the same error.

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