3747150 - "Invalid Person ID" error when generating Data Subject Information report

• When running a data subject information report via data subject search and person search, the process fails.
• The following error is displayed: "Invalid Person ID. Cannot generate report."
• The report cannot be generated.

SAP SuccessFactors HCM Suite

1. In Search Bar: Data Information Report.
2. Select Data Subject Search.
3. Choose the "Person Search" tile > Select the User
4. Click on the "Generate Report" button
5. Observe the error: "Invalid Person ID. Cannot generate report."

The solution of this issue is currently under investigation. Please follow this KBA for updates via clicking on the star icon.

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