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SAP Knowledge Base Article - PreviewSymptom
After configuring split assignment for Phase Model work order types, both technicians are able to view the operation assigned to them. However, once one technician clocks into the operation, the second technician is unable to use the clock-in functionality as expected.
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Environment
SAP Service and Asset Manager application 2511 version
Product
SAP S/4HANA 2023 ; SAP Service and Asset Manager 2511
Keywords
Split assignment, Phase Model, Work Order, Type, Assignment type, Technician, Operation, Clock, Same , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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