SAP Knowledge Base Article - Preview

3747240 - Service and Support Team Cleared When Changing Fields

Symptom

You notice that the Service and Support Team is removed when changing Fields ABC (Where ABC refers to Assigned to or Status Field)


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Service and Support Team, Channel, E-Mail , KBA , LOD-CRM-SC-EML , Email , Problem

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