3747270 - Locked Learning Administrator sees "Learning Administration" option in Dashboard and encounters validation error when accessing it

• A Learning User with a locked related Learning Administrator account still sees the “Learning Administration” option in the Learning > "Dashboard" menu.
• When selecting "Learning Administration", the following validation error appears: "You cannot login now as you are locked by the application. Please contact the system administrator to enable your login".
• How to hide the "Learning Administration" option from the "Dashboard" menu ?
  
  

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SAP SuccessFactors Learning

1. Set the user's related Learning Administration account to "Locked" >
2. In Learning, open the "Dashboard" menu and observe that “Learning Administration” is still available >
3. Select “Learning Administration” >
4. The following validation error is displayed: "You cannot login now as you are locked by the application. Please contact the system administrator to enable your login".

• This behavior is expected due to the system's design.
• Locking the related Learning Administrator account doesn't remove the "Learning Administration" option from the "Dashboard" menu. Learning Users attempting to access this option will encounter this validation error. 

If the goal is to completely hide the "Learning Administration" option, it's necessary to remove the related Learning User account from the corresponding Adminstrator one:

1. Learning Administration >
2. People > Users > Search and access the desired account >
3. Locate the "Related Admin" field to identify the relevant Learning Administrator account >
4. Now, go to System Administration > Security > Administrators >
5. Search and access the desired account in edit mode >
6. Locate the "Related User" field > Remove the user >
7. Apply the changes.

Note: Locking the related Learning Administrator account won't fully remove the Learning Administration access. Users may still search for it in the BizX home page. However, they'll encounter a validation error when attempting to access it. To completely revoke this access, it's required to remove the "Learning Admin Access" permission in BizX.

• KBA 2489829 - Give Learning admin and Learning user permission if RBP is enabled
• KBA 2461828 - User gets "You do not have the appropriate permissions to access the Learning module" or being logged out when trying to access Learning

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