3747316 - Token label displays Unicode characters instead of correct Chinese, Japanese, or Korean text in Manage Offer Letter Templates - Recruiting Management

Token label displays Unicode characters instead of correct Chinese, Japanese, or Korean text in Manage Offer Letter Templates.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. ***

• SAP SuccessFactors Recruiting Management

1. Change the system language to Japanese, or Korean, or Simplified/Traditional Chinese
2. Navigate to Manage Offer Letter Templates tool
3. Select a template 
4. Insert tokens
5. Observe that some labels display Unicode characters instead of the correct text  

• This issue is corrected in the patch [b2605P9].
• Patch release dates can be found in the SAP SuccessFactors Patches Knowledge Base

• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

tokens, Japanese, label, mojibake, token labels, insert token, localization, offer, offer letter, emails and notifications, rcm tokens, unicode, INC23495505, PTCH-50002 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem